Q&A: How to create a winning candidate experience

Following on from our previous smart recruitment Q&A with recruitment software company BidRecruit where we spoke on the latest recruitment trends and tips for HR & Hiring managers considering investing in HR software, we caught up once again with Susan Comyn, Marketing Manager of BidRecruit.

Today’s Q&A focuses on one of the biggest trends in recruitment, Candidate Experience, and it’s importance during the recruitment process and beyond.

Question 1: What is candidate experience?

Candidate experience is defined as how job seekers perceive and react to employers’ processes during the hiring journey, including initial exposure to your employer brand to the interview process regardless of the outcome. As we spoke about previously, it has become an increasingly important trend due to review platforms like Glassdoor becoming more widely used and regarded. In fact, a LinkedIn survey found 72% of candidates have shared their experience on online employer review sites, therefore companies have to ensure candidates have a positive experience irrespective of their hiring success. According to Career Builder, 78% say the overall candidate experience they receive is an indicator of how a company values its people. What’s worth remembering is, while people might talk about good candidate experiences, they will more likely talk about negative candidate experiences. So it’s worthwhile investing in processes and best practice to create a great candidate experience for all.

Question 2: Where is the best place to start when improving candidate experience?

We would first suggest reviewing your job descriptions and application process. According to Recruiting Brief, 60% of job seekers report they have quit an application due to its length or complexity. Take the time to speak with the department hiring manager to properly establish what is required and the skills, both hard and soft, they are looking to add to their team. Make sure to relay company culture and values in the job description to help attract the right culture fit, something that is key to employee engagement and retention. Next, review your application process and the number of steps needed to apply. Having to create an extensive profile and answer numerous questions that don’t relate to the position will inevitably result in drop-offs. This shouldn’t be seen as a lack of intent by candidates, in fact, candidates will see this as a lack of investment by the company to find the right candidates by creating a time-intensive process and a negative candidate experience. No two jobs are the same and the application process should reflect this, making it as straight forward as possible for candidates to apply.

Question 3: So you’ve improved your application process and you have a huge stack of CVs, what’s next?

The biggest issue surrounding candidate experience is a lack of communication during the process, with 65% of job seekers saying they never or rarely receive notice of their application status, according to Lever. As we stated previously, HR Managers state that recruitment is 25% of their job but takes up 95% of their time. When you are recruiting for numerous positions and receiving numerous CVs for each position, it’s understandable that you can’t get back to every individual with individual emails, you are only human! That’s why technology and automation is the best solution to overcome this and improve the candidate experience. Automation software allows you to communicate quickly and easily to groups of people with relevant feedback. Automation software also allows you to streamline and bring candidates through the process efficiently with constant communication, allowing you to focus on the human element of the candidate experience, the interviewing stages.

Question 4: What are your tops tips for the interview stages to improve candidate experience?

With 74% of employers saying they hired the wrong person for a position, according to a recent Career Builder survey, preparation is key. Read the candidate’s CV, research them online, prepare job description & company relevant questions along with questions directly relating to the candidate and their experience. With an increased focus on company culture and employee engagement, candidates now more than ever want an interview that is a two-way street. In an interview, both the interviewer and candidate are trying to sell each other. While the candidates are selling their skills, experience and personal fit, the interviewer needs to be actively selling the company. Finally, remember that the little things go a long away when interviewing; informing reception of incoming candidates for an interview so they receive a warm welcome, offering a drink upon arrival and establishing a relaxed atmosphere can differentiate you from the competition in terms of candidate experience.

Make sure to check out the BidRecruit blog for more tips and advice on ways to improve the candidate experience and all things smart recruitment. Join us next time where we will discuss why companies need to embrace social media when recruiting and tips on making the most of this to attract talent.

Interviewee:  

Susan Comyn, Marketing Manager @ BidRecruit

LinkedIn:

https://www.linkedin.com/in/susancomyn

About BidRecruit:

BidRecruit is A.I. driven recruitment software for HR & Hiring Managers to help you hire smarter.

More info:

www.bidrecruit.io

Connect:

LinkedIn

Facebook

International Women’s Day

March 8th marks international women’s day, an annual celebration to commemorate women’s strength, achievements and legacies. The theme of this year’s celebrations is Balance for Better, promoting gender balance and equality across the world and different industries. While diversity and inclusion initiatives are top priorities in most organisations these days there still remains a significant gender gap at C-level with less than 5% of CEO positions in Europe and the US held by women.

Top level female representation is not merely a question of ethics but rather about business success. Research demonstrates that organisations with diverse leadership teams outperform those that do not. In fact one study conducted by Boston Consulting Group found that organisations with leadership diversity generate up to 19% more revenue.

Fostering an environment where everyone can achieve their full potential is no easy feat however there are practices which help women and men progress in their career, while maintaining a balanced life.

  1. Bias training – unconscious bias exists in many forms within the workplace. Providing bias training will help raise awareness of the issue and ensure adequate measures are in place to help overcome the challenge.
  2. Change the long term hours norm – in a recent article about resilience training I touched on the mounting evidence that long days should become a thing of the past. Changing the attitude toward long days will open up greater opportunity for career driven parents and provide better work life balance for mothers and fathers.
  3. Offer paid paternity leave… and enforce it – Gender equality works both ways. Offering and enforcing paid paternity leave encourages better work life integration for male employees. It also helps to close the gap which is often opened when mothers take time off to rear children.  
  4. Focus on inclusive leadership programmes and sponsorship – having a diverse pipeline is half the battle. Encourage female participation in leadership development programmes and ensure that the right people are sponsoring female candidates (sponsors with influence).  
  5. Celebrate female achievements – share the stories and experiences of your female high fliers to inspire others. Celebrate their journey and achievements and leverage their role model image to attract new female candidates to aspire to C-level.

Increasingly, employees are expecting organisations to have truly diverse and inclusive cultures. As the war for talent heightens those who are slow to change will lose.

Author: Sara Glynn, Marketing & Customer Success Manager@ Wrkit

References:

https://www.internationalwomensday.com/
https://www.ft.com/content/1090105c-fb7b-11e8-aebf-99e208d3e521
https://www.bcg.com/en-us/publications/2018/how-diverse-leadership-teams-boost-innovation.aspx
https://wrkit.com/blog/2019/02/13/resilience-training-reducing-stress-or-masking-the-problem/
https://hbr.org/2007/09/women-and-the-labyrinth-of-leadership
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/human-capital/hc-2017-global-human-capital-trends-us.pdf
https://hbr.org/2010/09/why-men-still-get-more-promotions-than-women

Q&A | How Smart Recruiting Will Change Your Life

At Wrkit, our mission is to help organisations cultivate happy, healthier working environments, to strengthen and retain a talented workforce. We know an important element of retention starts with attracting the right candidates and finding the right fit for your company. With that in mind we have teamed up with recruitment software company, BidRecruit, to help you hire smarter. BidRecruit simplify difficult & time-consuming tasks so you can focus on finding the right person. In this series of blogs we will discuss current recruitment trends and tips and tools available to you to enhance your recruitment.

Q1: Tell us about BidRecruit  

BidRecruit was founded in 2016 by 2 recruitment specialists who saw a gap in the market and knew there was an easier, more efficient way to hire. BidRecruit utilises the principle of 3 steps to successful hiring: engage, manage, report. Our software allows you to post a job across all major job boards, social media and your careers page in one easy step. Then with our A.I. technology and automation we have streamlined the complete hiring process from scoring and matching CVs to interview scheduling and team collaboration. Also, an important element of our software is the ability to analyse how you hire, improving the process whilst making real savings. Our clients have seen a 50% reduction in hiring admin and up to 75% savings on recruitment costs. Most importantly, our clients have seen a genuine improvement in the quality of candidates and people they hire.

Q2: What are the biggest challenges your clients face when hiring?

For nearly all of our clients, the number one challenge they face is candidate volume & quality. We are now in a candidate driven market, with 70% of candidates being passive job seekers i.e. they’re not even looking for a job! Therefore to attract the right talent, you need to be seen. As our software allows you to post to every major job board, social media and your careers pages, we are giving your roles more exposure. Where one job board might be effective for one role, it may not be the case for another. When it comes to recruitment it’s not a “one size fits all” and we have a way to combat that. Further to this, how people hire has to change and adapt, the old method of recruitment is outdated and very time intensive, many HR Managers state that recruitment is 25% of their job but takes up 95% of their time! There is an imperative need to improve efficiency, allowing more time to focus on employee engagement and retention.

Q3: What trends in recruitment do you see growing in 2019?

Definitely companies embracing A.I. and automation to recruit is the biggest trend we see growing in 2019. This is in large part due to the above points, to save time and to increase candidate quality & volume. Further to this, it helps you to hire smarter. Use of A.I. & automation allows you to take back more control of the important ‘human’ elements of hiring. Removing admin during recruitment allows you to focus on interviewing, researching and considering the most suitable candidates. Another area of focus in 2019 is candidate experience. With review platforms like Glassdoor and Indeed becoming increasingly popular, companies have to ensure candidates feel positively about their experience irrespective of their hiring success. As a recent LinkedIn survey reported, 83% of talent says a negative interview experience can change their mind about a role or company they once liked. Where a lot of companies fall down is a lack of communication at screening and interviewing stage. For many hiring managers and HR departments this is of course not intentional but due to time constraints when replying to all candidates. Again, automation is an excellent way to overcome this issue as it allows you to instantly communicate with multiple candidates, therefore improving candidate experience.

Q4: What tip would you give to hiring or HR managers looking to invest in HR software?

Do your homework on what you actually need. Where companies might not see the value in recruitment software due to tight budgets, if you hire more than 5 people a year you definitely would see the benefits of software. Do the maths on the cost per hire i.e. recruitment and social marketing costs, potential recruiter costs, sponsored job boards, onboarding & training costs, benefits, relocation costs etc. You would be surprised how much it is costing you to hire and where you are possibly investing money in the wrong places. The best place to start is with your HR team, survey the team to ascertain where their pain points are, where they need to see improvements and what their goals and objectives are for the year. Where your company may not have had the capacity to focus on employee engagement previously, taking on recruitment software and investing in employee engagement strategies combined can drastically improve the quality of new hires and your employee retention rate.

Join us next time where we will discuss in more detail the importance of candidate experience when hiring and our top tips to ensure your hiring experience is at its best.

Interviewee:  

Susan Comyn, Marketing Manager @ BidRecruit

LinkedIn:

https://www.linkedin.com/in/susancomyn

About BidRecruit:

BidRecruit is A.I. driven recruitment software for HR & Hiring Managers to help you hire smarter.

More info:

www.bidrecruit.io

Connect:

LinkedIn

Facebook

Instagram

4 ways to optimise benefit communication

Good benefits are something every employee wants, however not all employees want to spend time reading about benefits or tracking down the information they need. This challenge regularly presents a dilemma for HR professionals with poor employee uptake inevitably creating an issue when it comes to justifying the budget for services which aren’t being used. Getting benefit communication right will not only make budget conversations easier but might also increase employee tenure.

At its heart, benefit communication is simply internal marketing and so the same approach should be taken to communicate with your employee audience as your prospects. Here’s our expert tips to help you optimise employe.

  1. Use the skills of your workforce – first and foremost, draw on the skills of your marketing team. So often we speak with HR professionals who are sending out ad hoc email updates without recognising there are talented professionals who understand marketing strategy available to help them. Allocate the role of internal communications to the department where it will have a dedicated resource.
  2. Plan a long-term strategy – with your marketing experts, draw up a 12-month calendar, plan in key calendar events which will complement your benefit comms. For example, if you have an employee discounts platform use days like Valentine’s day to trigger action.
  3. Use multiple channels – email fatigue is a major issue, make sure to build out a strategy which leverages multiple channels. Include canteen screens (or posters if you don’t have screens), intranet, IM, social media, company apps, Forbes.com even suggests using old school post to get your message in front of people. Word of mouth is an invaluable method of communication, identify champions, engage them in regular trainings and update meetings to keep them up to speed with what’s on offer, where to find the info and how to redeem/register for available benefits.
  4. Apply the rule of seven – The rule of seven is an age-old marketing concept which says your audience should hear or see your message seven times before they will take action. The same can be said for your workforce. Over communicating will guarantee employees know about every benefit on offer to them.

Effective benefit communication is essential to make a strong business case for existing and future initiatives. Take the time plan out your goals and how you plan to achieve them applying the above tips.  

Author: Sara Glynn – Marketing & Customer Success Manager @ Wrkit.

Wrkit specialise in the creation of better, healthier working environments. Our platform connects global, remote and local teams through five modules; Surveys, Recognition, POWR, Learning and Savings. Speak to an Engagement Specialist today – info@wrkit.com

Resilience training: reducing stress or masking the problem?

The topic of resilience at work is one which in recent years has received a lot of air time. Alarming figures demonstrate that workplace stress continues to rise, bringing with it a myriad of problems for businesses and individuals. Absenteeism and presenteeism in the workplace are costing the global economy billions of dollars each year, while employees are presented with the long-term health risk associated with stress and burnout.

It is perhaps not surprising that resilience training is becoming increasingly popular as an aspect of employee development. According to Organisational Psychologist Yseult Freeney, the business rational for investing in resilience training is to empower employees to over come work stress, to persevere in the face of adversity and have bounce back ability. Undoubtably there are benefits to resilience training, however conflicting opinions question the authenticity of this “benefit”. One argument posits that companies investing in resilience training are merely masking the underlying issues of work intensification. This being the case, resilience training is not a long-term solution.

Tackling workplace stress needs to start with the root cause: how we work. A major contributing factor to burn-out is the perception that long working days equal productive working days. This mentality fuels the growing issue of presenteeism. Employees feel obliged to be present out of fear they will fall behind, or they might miss out on promotion opportunities if they don’t work late as their colleagues do. Add into the mix working weekends and the late-night emails, and burn-out is inevitable not matter how resilient the person.

Without doubt, companies should continue to offer a mix of wellbeing supports including resilience training, but for those organisations which promote and praise long days, a shift in culture is required. Research demonstrating that even in an 8-hour day, people have just a few productive hours. Furthermore, a recent trial of a 4-day week by a New Zealand company demonstrated that with improved processes employees could perform more efficiently in a shorter week, with decreased stress and increased work-life satisfaction. Hence a change in mentality will result in a more productive and happier workforce.

Getting work-life balance right is an imperative for employer branding. Exploring efficiencies and processes which might alleviate the intensity of work will contribute to reducing employee stress. Email policies too should be reviewed ensuring out of hours communication from managers is limited (if not completely eradicated). Most importantly, key influencers should drive the shift in attitude by demonstrating healthy work-life balance themselves.

Author: Sara Glynn – Marketing & Customer Success Manager @ Wrkit.

Wrkit specialise in the creation of better, healthier working environments. Our platform connects global, remote and local teams through five modules; Surveys, Recognition, POWR, Learning and Savings. Speak to an Engagement Specialist today – info@wrkit.com

Keeping cohesion among a remote workforce.

As organisations strive to attract and retain talent, there is a critical need to differentiate through employer branding, offering something distinct from the competition. No longer do the millennial perks of table tennis and treats meet the ever-changing expectations of a modern workforce. 21st century benefits are about flexibility and facilitating work -life balance. A movement embracing remote and telecommuting workforce’s is well underway with many organisations including Dell, embracing a blended approach (part remote, part present). With new specialist recruitment services such as Abodoo offering platforms to match remote workers with employers seeking talent, it seems inevitable that remote workforce’s will become increasingly popular.

This new structure brings significant benefits to employers, employees and local communities. In Ireland, for example, the team behind Grow Remote are working with rural communities to create employment opportunities with remote employers. An initiative which will inevitably rejuvenate the economy within these smaller communities.

Beyond the benefit of work-life balance, individuals who work remotely can gain financially by living outside of cities without incurring commuting cost. Businesses too can make financial gains by embracing remote teams, reducing fixed costs associated with property rental and decreasing environmental impact costs. Additional support for the remote workforce business case can be found in the figures reported in a 2017 inc.com article which suggested that collaborative open plan offices are hampering concentration and productivity of employees.

Without doubt, there are significant arguments for a remote workforce. However, a remote model isn’t one which will work for every business or employee. Situational factors such as technology infrastructure will influence how cohesive and effective a remote team can be.

At a very basic level, technological infrastructure within a region must be in place to facilitate the possibility of remote working. For a team to work cohesively however, the required technology infrastructure of an organisation must be comprehensive, designed to connect and engage people, provide easy access to information and deliver the same employee experience to remote, telecommuting and onsite workers.

Instant messaging and video conferencing software are essential for effective collaboration. New VR and AR innovations are striving to replicate the in-person meeting experience. Further to facilitating the cohesive execution of tasks, technology also plays an essential role in keeping remote workers engaged with the company mission and facilitating workplace friendships. For example, recognition platforms allow for global, remote and even gig teams to give and receive praise, keeping the entire workforce up to date via a digital newsfeed, instilling a sense of pride and purpose.

One concern which often arises in the remote working dialogue is employee mental health. It’s difficult to notice those subtle changes in demeanour when a colleague is not physically present. So how can an organisation leverage technology to support an individual from afar? Firstly, surveys provide a method of gathering regular feedback, bite size pieces of information can generate all the information you need. Workday for example, have feedback Fridays an approach which is sensitive to the busy schedules of employees, therefore asking just one or two  different questions each week. This regular feedback provides a gauge for a variety of metrics related to job satisfaction and engagement, an approach which can be easily tailored to gather wellbeing related feedback. Further support can be found in digital wellbeing tools such as POWR, which empower employees to self-manage their own wellbeing while providing management with insights pertaining to company-wide wellbeing.

While technology alone will not result in high performing remote teams, it is one of the foundational building blocks which supports managers and teams to work at their best. Platforms provide a central point of reference where all employees can connect with peers, find information and stay up to date, streamlining the everyday experience.

Author: Sara Glynn – Marketing & Customer Success Manager @ Wrkit.

Wrkit specialise in the creation of better, healthier working environments. Our platform connects global, remote and local teams through five modules; Surveys, Recognition, POWR, Learning and Savings. Speak to an Engagement Specialist today – info@wrkit.com

Are your top performers too busy to learn?

Top performers are usually the most eager to learn and develop in their careers. However, in their 2018 Workplace Learning Report, LinkedIn highlighted that time restrictions are preventing employees from participating in learning programmes. 94% of employees surveyed said that they would stay with an organisation if it invested in their continued development. However, if top performers do not have the time to participate in the available learning programmes, the impact on retention will be diminished. Here are our top suggestions to help you rethink the traditional learning approach, to offer a solution that will satisfy the growth need of those with busy schedules.

Ask for feedback

While the LinkedIn report provides details of general trends, every organisation is different. Conducting a company-wide survey will provide insights about your specific employee population. A well scripted questionnaire can provide valuable insights of population attitudes toward current learning programmes and inform decisions for future learning initiatives. Focus groups will provide greater detail and a more holistic understanding of attitudes than a survey alone. Leveraging both methods will create the strongest business case for new programmes.

Allocate time for continued learning.

It is not merely classroom and exams that constitute as learning, mentoring and skills sharing workshops can provide an opportunity for time poor employees to integrate learning within their working day. Allocate a specific time for learning workshops which doesn’t interfere with working hours such as breakfast conferences, or lunch and learn workshops. Invite guest speakers or influential senior managers to speak about skills which have helped them progress in their career, the latest industry trends or any topics you deem relevant to your audience. Offering paid study leave and other professional development time off as a company benefit will encouraging employees to access the learning opportunities they want without it inhibiting their working hours.

Embrace online learning resources.

According to the LinkedIn study, 58% of employees prefer to learn at their own pace, and 90% of companies surveyed offer digital learning today. Investing in online education and training resources such as Wrkit Learning can be helpful to ensure employees don’t miss out on learning opportunities. While lunch and learns or morning breakfasts may suit some, undoubtedly there will be clashes, offering a multitude of learning options will capture a greater audience.

Supporting employee learning and development will positively impact employee experience, workplace engagement and productivity. Every employee, from entry-level to the executive team, should be afforded an opportunity to develop their professional skill set.

Author: Peter Jenkinson – CEO and Founder @Wrkit

Wrkit specialise in the creation of better, healthier working environments. Our platform connects global, remote and local teams through five modules; Surveys, Recognition, POWR, Learning and Savings. Speak to an Engagement Specialist today to find the right solution for your team and culture.

E: info@wrkit.com

References:

https://learning.linkedin.com/content/dam/me/learning/en-us/pdfs/linkedin-learning-workplace-learning-report-2018.pdf

Cultivating Purpose Through Recognition

Having a sense of purpose at work is a fundamental driver of motivation. Purpose (or lack thereof) has a direct and significant impact on the mental health and wellbeing of employees. Furthermore, the millennial workforce is putting an increasing emphasis on their desire for meaningful work, with a recent Harvard Business Review article stating that 9 out of 10 employees would be willing to earn less money for more meaningful work. As the war for talent heightens, satisfying the personal objectives of talent by facilitating meaningful work will be key to business success across all industries. A challenge however, lies in the variance of perceived purpose associated with different jobs. For example, due to the nature of their work, a medical professional saving lives will likely have a greater internalised sense of purpose that an assembly line worker.  

For organisations, there is a need to develop comprehensive programmes which increase the meaningfulness of work for employees at every level. When the task itself does not inspire purpose, it is important to cultivate a sense of meaning through company practices and policies. One way to do this is through effectively utilising recognition programmes, coupling company values with peer and manager recognitions. Typically, employees who say they feel appreciated have greater job satisfaction and are less likely to leave their job than those who do not. Moreover, industry research has shown that companies which foster a culture of recognition outperform those that do not. Showing appreciation for individual contributions can help increase the perceived social worth among peers, enhancing the meaningfulness and value of work for employees.

There are certain criteria a recognition programme should satisfy in order to have the highest impact.  

  1. Leadership backing – this is a standard requirement for the success of any new programmes. Company leaders need to embody the behaviour they want to see, making a point of recognising contributions throughout the organisation. The culture needs to be right for a recognition programme to enhance the meaningfulness of work and this should be driven by senior management.
  2. Connect to company values – recognising behaviours which align to company values helps reinforce the overall business objective, reaffirming for employees how they should seek to contribute to the company.
  3. Make it personal and meaningful – relevance promotes interest and motivation. Provide guidelines for delivering meaningful recognitions. For example, Wrkit Recognition allows the recogniser to choose from a list of pre-set company values as determined by the organisation, choose the type of recognition i.e. well done or great job (these are also set by the organisation) and write a personal note to the person they are recognising.
  4. Publicise praise – sharing stories of success increases the affect on social worth, further allowing peers to verbally congratulate and recognise one another. Recognition software often includes a newsfeed style notice board which is great for global or remote teams.
  5. Socialise your celebrations –create social occasions to celebrate major business achievements. It is rare that business achievements are accomplished by one individual, make sure that all contributors or contributing departments are named and celebrated.

There are of course several internal and external factors which influence how meaningful an individual perceives their work to be. Beyond organisational level practices, managers play a key role in cultivating a sense of purpose within their team. By ensuring every employee knows precisely how their contributions impact the overall outcomes of the business (and/or positively impact society), by offering regular feedback, and by mentoring individuals to achieve their career goals managers can engender greater meaning for others.

Author: Sara Glynn – Marketing & Customer Success Manager @Wrkit

Wrkit specialise in the creation of better healthier working environments. The Wrkit platform connects global, remote and local teams through five modules; Surveys, Recognition, POWR, Learning and Savings.

Speak to an Engagement Specialist today – info@wrkit.com

References

https://hbr.org/2018/11/9-out-of-10-people-are-willing-to-earn-less-money-to-do-more-meaningful-work

https://www.forbes.com/sites/joshbersin/2012/06/13/new-research-unlocks-the-secret-of-employee-recognition/#5946d4985276

Adam M. Grant. (2008). The Significance of Task Significance: Job Performance Effects, Relational, Mechanisms, and Boundary Conditions. Journal of Applied Psychology, Vol 93, 108-124

Wellbeing in the Workplace: Cheap, Cheerful & Crucial

There is a falsehood residing in the minds of many senior executives, one that leads them to believe that building a workplace where wellbeing is prominent is both an expensive and time consuming process.

I set out to bust this myth during a recent class session on the Masters in Talent Development & Human Resources with IE School of Human Sciences and Technology, where I teach this very topic. We, as a collective, set about exploring not only the component parts of personal wellbeing but also how those are applicable to organisational wellbeing as well.

The work of the Happy City Initiative in Bristol beautifully established the components of personal wellbeing as:

http://www.happycity.org.uk

Let’s take 2 of those components, Place & Social Relationships, and examine what is currently evident within modern organisations.

PLACE: both the physical and non-physical space that we occupy as part of our working day significantly impact our performance and productivity levels.

Organisations already invest in the physical workspace, as well as, health and safety features. Creating and maintaining a fresh workspace that is both welcoming and safe for their staff is a basic expectation from all.

The non-physical space refers to emotional/cognitive space we occupy as part of our day. Organisations already have embedded decision-making processes and an organisational culture. Time, energy and resources have already been invested in developing these elements but are they now reflective of the changing nature and dynamics of the working environment? Are decision making processes inclusive, dynamic and transparent? Is your culture a positive one with clear values and a purpose?

In other words, as an organisation you are already investing in both the physical and non-physical space the question is are you getting the ROI you should be getting?

SOCIAL RELATIONSHIPS: they provide the social fabric of the organisation. The formal and informal approaches and structures present within organisations are critical to the development of strong social bonds and relationships that enhance individual and collective resilience, adaptability and creativity.

Organisations already invest in formal approaches such as: team building workshops; training courses; and CSR days. On the other hand, informal events occur on a daily basis at coffee/lunch time, along with events such as celebrating birthday/Christmas parties.

However, is enough been done? and is the value of both the formal and informal approaches and structures understood by the organisations leadership? Small cost effective steps can be taken to reinforces social relationships such as internal chat platforms, mentorship programs, and employee recognition programs.

CONCLUSION

It is clearly evident that organisations are already investing in the wellbeing of their staff either consciously or unconsciously. Therefore, the very notion that to ensure the continued wellbeing of your staff or indeed to introduce wellbeing in your workplace is expensive is a fallacy. Many of the key ingredients are already there, they just are not being used effectively.

Refining your understanding and focus with regards to wellbeing in the workplace is cheaper than not doing so, a cheerful and happy workplace directly impacts engagement levels and productivity, while building a positive workplace is crucial for recruitment and retention rates.

Guest contributor: Declan Noone, Co-Founder Serrano 99 Management Consulting and Positive & Mindful Leader Magazine

www.positivemindfulleader.com

Press Release: Wrkit certified as Healthy Place to Work

Wrkit recognised as trail blazer for their healthy workplace approach

Dublin Tuesday 11th September 2018: Wrkit employee engagement and retention specialists have been officially certified as a healthy place to work. The accreditation came following their participation in the Healthy Place to Work pilot programme in December 2017.

Formally launching later this year, the new global standard for healthy workplaces has a central focus of recognising organisations who are leading the way in creating healthy environments for their employees.

Speaking on the programme objectives, Healthy Place to Work Executive, Fania Stone has said “the healthy environment is measured through the levels of purpose, mental resilience, connections and the focus on physical health found in the workplace, as well as by looking at how health is embedded into the strategy of the business.’

Just five organisations from the pilot received the accreditation, among them were the IRFU and Leinster Rugby.

In response to receiving the certification, Wrkit CEO Katharina Callaghan has commented, “the Wrkit mission is to cultivate healthy habits in work and life. That commitment has always been to our workforce, and to our clients. We embrace collaboration and smart working practices, always striving to empower each employee to shape their own roles and use their skills. Participating in this programme has validated our own approach, we’ve gained some new insights and will leverage these in shaping our own long-term business strategy”.

For references:

Sara Glynn, Marketing and Client Engagement Manager

Email: Sara.glynn@wrkit.com Tel: +353 1 662 4170 (Dublin)